Available in Dubai, UAE

5.023 reviews6+Years
in UAE

Muhammad
Adnan Sharif

Sales & Field Service Executive

DigiPos SolutionsRider & Sales Person

Six years of turning service calls into loyal customers across Dubai, from POS terminals and field support to marketing, hiring and team supervision.

+971 58 1772634 Email Me

Bur Dubai, Dubai, UAEUAE Employment Visa

Muhammad Adnan Sharif, Sales & Field Service Executive

DigiPos Solutions

Rider & Sales Person

Current

19 five-star reviews

Google · +4 LinkedIn refs

Years in UAE

Years experience

Verified reviews

5.0

Average rating

100+

Merchants served

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Trusted by teams at

DigiPos Solutions, Rider & Sales Person, May 2026 - Present
Dizabo Super App, Supervisor, Marketing & Staff Handling, February 2021 - April 2026
Al Ershad Computer Group, Sales & Marketing Executive, August 2020 - January 2021
Careem, Captain — Delivery Rider, July 2020 - January 2021
Talabat, Delivery Person, June 2020 - July 2020
TCS (Pvt.) Ltd., Customer Service Representative, 2018 - 2020

Profile

A field professional Dubai merchants ask for by name

From last-mile delivery to POS installation and team supervision, six years of hands-on service work across the Emirates.

Detail-oriented, energetic and highly motivated professional with 6+ years of combined experience across field service, sales, marketing and customer support in the UAE and Pakistan.

Currently with DigiPos Solutions, an authorised sales partner of Abu Dhabi Islamic Bank for merchant acquiring, delivering, installing and servicing POS terminals for restaurants, salons, cafeterias and retail merchants across Dubai.

Known for fast response times, honest communication and a genuine customer-first approach, reflected in a consistent stream of five-star reviews naming him personally.

Key Strengths

Excellent communication skills
Pleasant mannered and reliable
Strong geographical knowledge of Dubai
Natural team player and team manager
UAE motorbike driving licence and safe rider

Personal Details

Date of Birth: 12 May 1995
Nationality: Pakistani
Marital Status: Single
Languages: English, Hindi & Urdu
Driving Licence: UAE (Motorbike)
Visa Status: Employment Visa
Address: Bur Dubai, Dubai, UAE
Availability: Immediate

Career

Work Experience

Six roles across the UAE and Pakistan, each one built on responsiveness, route discipline and looking after the customer in front of you.

2026DigiPos Solutions 2021Dizabo Super App 2020Al Ershad Computer Group 2020Careem 2020Talabat 2018TCS (Pvt.) Ltd.

DigiPos is a Dubai-based POS solutions provider and an authorised sales partner of Abu Dhabi Islamic Bank for merchant acquiring, serving hospitality, retail, trading and travel businesses across the UAE.

Deliver, install and configure POS terminals for restaurants, cafeterias, salons, groceries and retail merchants across Dubai.
Attend on-site service calls, diagnosing faults and replacing batteries, SIM cards and machine parts, often restoring a merchant to trading within minutes.
Handle the emergency supply of consumables such as thermal paper rolls, including late-night and weekend call-outs so merchants never stop selling.
Explain machine features, payment solutions and pricing to prospective merchants and support the sales team in converting new accounts.
Coordinate daily with the support desk to prioritise routes and reach merchants in the shortest possible time.
Maintain accurate service and delivery records, and collect merchant feedback after every visit.

POS Installation
Field Service
Merchant Sales
ADIB Partner
Route Planning

Supervised delivery-staff recruitment, marketing and day-to-day operations for a UAE super app.

Conducted market research on delivery-staff requirements for different corporate customers.
Managed a large WhatsApp community of licensed bike riders and recruited them into suitable positions.
Promoted the brand image of the company across multiple social media platforms.
Hired, interviewed and onboarded delivery staff, and guided their conduct and customer etiquette.
Supervised delivery teams, resolved their queries and escalations, and drove better customer service.
Planned and managed customer order deliveries in coordination with the operations team.
Enforced Covid-19 precautions and contactless delivery protocols across the fleet.

Team Supervision
Recruitment
Social Media
Operations
Market Research

Sales and marketing for a computer hardware and accessories trading business.

Secured sales orders for computers, laptops and related accessories from a broad customer base.
Promoted and marketed the company product range to new and existing clients.
Arranged the delivery of sales orders and confirmed customer satisfaction on receipt.
Maintained strong, long-term working relationships with customers.
Handled logistics and allocated daily duties to other drivers.

B2B Sales
Product Marketing
Logistics
Account Management

Careem is the Dubai-headquartered super app for ride-hailing, food and grocery delivery and payments across the Middle East.

Delivered food and grocery orders to customers across Dubai as a Careem Captain, working from the captain app.
Sequenced multiple live orders per trip and planned routes so each delivery landed inside its promised window.
Collected orders from restaurant and store partners, checking every item against the ticket before leaving.
Handled cash-on-delivery collections and reconciled takings at the end of each shift.
Kept customers updated directly whenever traffic or a partner delay affected an order, protecting the captain rating.
Followed Covid-19 contactless delivery protocols on every drop.

Last-mile Delivery
Route Planning
Cash Handling
Customer Rating

Food delivery rider for the UAE’s leading online ordering platform.

Collected orders from designated locations and delivered them to customers on time.
Followed all Covid-19 precautions and contactless delivery procedures.
Collected pick-up point programmes and delivery addresses for each shift.
Planned routes and sorted packages into drop-off order for maximum efficiency.
Signed for packages and obtained customer signatures at the point of delivery.
Selected the quickest routes to delivery addresses while avoiding tolls.
Greeted every customer and collected feedback for the company’s benefit.

Last-mile Delivery
Route Optimisation
Customer Greeting

Customer service for one of Pakistan’s largest courier and logistics networks.

Handled inbound customer enquiries on shipments, pricing, pickup scheduling and delivery timelines.
Tracked consignments and proactively updated customers on delays or exceptions.
Resolved complaints end-to-end, coordinating with operations and courier teams until closure.
Recorded every interaction accurately in the customer service system for follow-up and reporting.
Maintained service standards and courtesy under high daily call volumes.

Customer Service
Complaints Handling
Logistics
CRM

Gallery

Moments from the field and the pitch

Team line-ups, award nights and match days across Dubai and Karachi. Tap any photo to see the full frame.

Rider fleet briefing

Dizabo Super App, Dubai

Capabilities

Skills & Core Competencies

The practical toolkit behind the service calls: technical, commercial and human.

Technical proficiency

Tools used daily on the road

MS Word, PowerPoint, Excel85%

POS Terminal Setup & Troubleshooting92%

Internet & Research80%

Data Entry88%

Social Media Marketing78%

Languages

Serving Dubai’s multilingual merchant base

100%

Urdu

Native

82%

English

Professional

88%

Hindi

Conversational

Holds a UAE motorbike driving licence with strong geographical knowledge of Dubai, reaching merchants fast, day or night.

Core competencies

How the work actually gets done

12 strengths

Customer & Communication

At the counter and on the phone

Customer Service
Communication
Complaints Handling
Enthusiastic

Field & Operations

Reaching the merchant and fixing it fast

Field Service
POS Installation
Route Planning
Time Management

Team & Growth

Running people and promoting the brand

Team Work
Staff Handling
Social Media Advertising
Multi-tasking

Testimonials

What customers and colleagues say

23 unedited reviews from Google and LinkedIn, from merchants, managers and teammates who named Adnan personally.

5.0

Average rating

Google reviews

LinkedIn refs

Google

We have been using the POS machine for a long time, and our experience has been excellent. The machine is reliable, easy to use, and performs efficiently. Whenever we need assistance, the support team responds quickly and resolves issues professional…

Jiaur Rahman Tayab Ali

Verified customer · 2 months ago

Google

Highly impressed with the service! Our ADIB POS machine had stopped working, and the service representative arrived promptly, identified the issue, replaced the battery and shutter, and got the machine running perfectly. The service was fast, profess…

Vikramdeep Singh

Verified customer · 2 days ago

Google

We had an issue with our POS machine on Saturday, and it stopped working, which caused a lot of inconvenience to our business. On Sunday, Mr. Adnan Sharif visited our salon and quickly identified the problem. He replaced the SIM card and battery, pro…

Dr. Lubna Kousar

Salon, Dubai · 2 weeks ago

Google

Outstanding service! At around 1:30 PM, during Dubai’s intense 44°C afternoon heat, Adnan visited our shop and replaced the POS machine battery quickly and professionally. We contacted the support team, and they responded promptly by arranging the vi…

Sobia Ghourf

Verified customer · 5 days ago

Google

I recently met Mr. Adnan Sharif at Tasty Food Restaurant in Ras Al Khor 1, Dubai, where he had come to deliver a POS machine. During our conversation, I was impressed by his professionalism, honesty, and customer-focused attitude. I own 8 restaurants…

Rajat Sunar

Owner, 8 restaurants in Dubai · 2 months ago

Google

I am from Al Sultanah Cafe, and I would like to express my appreciation for the excellent service provided. Chhanda Gurung responded to our request very quickly, and Muhammad Adnan Sharif personally visited our cafe to replace the SIM card and machin…

asjad Hanif

Al Sultanah Cafe · a month ago

Google

For the past two months, whenever our paper rolls have run out, the DigiPos Solutions team has always delivered them on time, whether it was early morning or late at night. Last Saturday at around 10:00 PM, we ran out of paper rolls. We immediately c…

Talha Riaz

Verified customer · a week ago

Google

Our cafeteria in Karama has been using your POS machines for the past 3 years, and we are very satisfied with the service. The machine was delivered on time, and the faulty machine was replaced quickly without any delay. The support team is always re…

Narayan Upreti

Cafeteria, Al Karama · a day ago

Google

We have been using DigiPOS Solutions’ POS machines for our grocery store and restaurant in Al Fahidi. The service is always reliable and professional. Recently, we ran out of paper rolls, and Mr. Adnan Sharif delivered them promptly. His quick respon…

Shera Quraishi

Grocery & Restaurant, Al Fahidi · a month ago

Google

We have been using your POS machine services for a long time and are very satisfied with the experience. The service is fast, reliable, and professional, with excellent customer support. Your company has a highly professional and supportive team that…

Mohammad Mubshair

Verified customer · a month ago

Google

Our ABID POS machine had damage and a battery problem. Your team resolved the problem very quickly and professionally. Special thanks to technician Adan Sharif for the fast and efficient support.

kywe kywe

Verified customer · a day ago

Google

Our experience with your company has been nothing short of excellent. We are currently using both AFS and ADIB machines, and the level of service and support we have received has been outstanding. Your company representatives are always professional,…

Shrawan Kumar

Verified customer · 3 days ago

Google

Really happy with the service from DigiPos. The POS machines have been working great at our grocery store in Deira, and whenever there is an issue with paper rolls, battery, or anything else, the team responds very quickly. Recently, Adnan Sharif vis…

Shawez Khan

Grocery store, Deira · 3 days ago

Google

Excellent service from DigiPos Solutions! Whenever there is an issue with the POS machine, whether it’s a shutter problem, battery replacement, or paper roll requirement, the service is always provided right on time. Really appreciate the quick and p…

arif as

Verified customer · 2 days ago

Google

Muhammad Adnan Sharif from DigiPos provided swift, professional, and reliable service. He visited our supermarket in Al Qusais and flower shop, and handled everything with great professionalism and dedication. His commitment to customer satisfaction…

Abdullah Qamar

Supermarket & flower shop, Al Qusais · 2 days ago

Google

We’ve had a really good experience with the service provided by Muhammad Adnan Sharif. He is very professional, responsive, and always available to provide fast and reliable support whenever we face any issue with our POS terminal. His quick assistan…

Omiawan

Verified customer · 2 days ago

Google

Muhammad Adnan Sharif provided excellent and professional service. Our POS terminal had a charging jack issue, and he resolved it quickly and efficiently. Whenever we face any problem with the machine, the DigiPos Solutions team always provides promp…

THIRUMALESH G

Verified customer · a day ago

Google

We use your POS machine at our salon, Al Jameel Gents Saloon. The machine stopped working, but Adnan Sharif visited us and fixed it within just 2 minutes. He also provided us with paper rolls. Excellent service from your team! Thank you, Adnan Sharif…

Akash Deep

Al Jameel Gents Saloon · 3 days ago

Google

We use your POS machine at our grocery shop, Al Wehda Hotel. The machine stopped working, but Adnan Sharif visited us and fixed it within just 5 minutes. Excellent service from your team! Thank you, Adnan Sharif! Thank you, DigiPos Solutions!

Mass Bass

Grocery shop, Al Wehda Hotel · a day ago

RecommendationLinkedIn

I am working with him from last 2 years. He is hard working and honest.

Aarti Vig

Customer Service Manager at Dizabo Super App · August 9, 2022

RecommendationLinkedIn

Adnan is amazing.

Fazal Muhammed

E-commerce Specialist at Dizabo Super App · August 1, 2022

RecommendationLinkedIn

Very professional, team player, team work, honest, hard working, leadership responsibility, self motivation, able to work under pressure, flexibility and problem solving skills.

Mohammed Rafiq

Warehouse Incharge / Logistics Executive / Team Leader Operations · September 5, 2021

RecommendationLinkedIn

Very professional.

Muhammad Jehanzaib Jehangeer

Teller at Al Ansari Exchange · September 5, 2021

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Academics

Education

Schooled in Karachi, Pakistan before moving to the UAE.

Intermediate (Higher Secondary Certificate)

Board of Intermediate Education, Karachi

Karachi, PakistanCompleted 2012

Matriculation (Secondary School Certificate)

Board of Secondary Education, Karachi

Karachi, PakistanCompleted 2010

Recognition

Certificates & awards

Fifteen certificates from work, study, sport and the arts — a Dubai media contest and an MBRU short course through to inter-school hockey titles and calligraphy prizes in Karachi.